Please contact us directly if you are unsatisfied with your order in any way. We will do our best to resolve the issue!!
Defective or Lost in Transit - Any claims for misprinted/damaged/defective items must be submitted within 2 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 2 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.
Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment.
Returns/Exchanges - Officially, we do not offer refunds for buyer’s remorse or size exchanges. However, if you are unsatisfied with you order for whatever reason, please contact us (firstname.lastname@example.org) and we will do our very best to make the situation right.